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Our Testimonials

At Shire Shuttle Bus we strive to provide the kind of service that we personally would expect from a business we dealt with. We aim to be reliable, punctual, and we take utmost pride in the way our drivers present themselves and the buses.

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Here are just a few examples of the positive feedback our customers have given us.

We would love it if you could leave us a review at Trip Advisor:
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If you have any feedback on the service that you have experienced with us or would like to make a suggestion, please don’t hesitate to send through an email through to bookings@shireshuttlebus.com.au

I received prompt replies to my emails. I was kept up to date. They are efficient and friendly. The two young guys who drove me there and back, were really lovely. Second time we have used them, and I would use them again.

Cherise 29/07/2023

We have used Shire Shuttle for numerous work events and we can highly recommend them! They are very reliable and friendly. Thanks guys!

Joshua 24/07/2023

We totally recommend Shire Shuttles after a recent return trip to Sydney international airport for a family holiday. They were courteous, accommodating (fitting baby car seat for us) and punctual. Communication on our return to Sydney airport from a very late, long and delayed flight was comforting. Thank you Shire Shuttles for a hassle free and safe transfer.

Beverley 8/07/2023

Excellent customer service and the team were super helpful in planning our transport. Bus option was perfect and clean and comfortable. Driver was lovely too and made for an all round memorable occasion.

Peter 6/06/2023

We had an amazing Day at the Races Saturday, and made so much better with the help of Frank and the Shire Shuttle Team who got us safely there and back! Everyone on on that bus would use them again, first choice every time!! Thank you

Suzanne 29/05/2023

We recently organised a day return trip with Shire Shuttles. Not only was the price competitive to others, the whole process was seamless from the very beginning. Booking was a breeze and super fast.. Mark, our driver, was an absolute legend. No need to shop around in future.

Laura 24/04/2023

We recently used Shire Shuttle to transfer twenty of our Probus members to Mascot. We were picked up from seven different home addresses very early one morning and back home again eight days later after our great trip to Norfolk Island. The driver was on time, courteous and very helpful.

Barry- Kurranulla Probus 11/04/2023

We booked with shire shuttle bus for a family of 24 to go on a cruise. The service from Lucy and our drivers was First Class.
Polite, Friendly, Punctual and super helpful. Thank you so much. It was an easy and smooth process and would highly recommend them to anybody!

Joe 31/01/2023

THANK YOU SO MUCH!! We booked Shire Shuttle Bus to take our group of 15 to the Races and back. It made the day so easy and ran so smoothly. Our driver was fantastic and was very accomodating. Would most definitely recommend this company.

Emily 17/12/2022

Recently myself and my extended family attended a wedding in Sydney and needed airport transfers for a large group. After doing some searching we came across Shire shuttle bus & tours. I just wanted to say a massive thank you to Lucy and all the wonderful bus drivers for the amazing service they provided to us as a group. We are not local to Sydney and were very unfamiliar with the area which made us very nervous about the logistics of it all. However your team made our trip so smooth and hassle free that we all felt very safe and comfortable.
Thank you again and we will be highly recommending your service to family and friends in the future.

Tressa 14/09/2022

My shuttle trip from Sydney airport to Wollongong was a pleasure! Stephen met me at the luggage carousel and throughout the drive, he filled me in on the local history and shared many interesting facts about Australia. I appreciated the short stop he made to show me some scenic views. Office staff were helpful and promptly answered my questions. Highly recommend!

Stephanie 7/09/2022

Shire Shuttle transported wedding guests to and from the Sydney reception for our daughter’s wedding during the recent dreadful Sydney storms. Lucy and the team were super organised, professional, and punctual. Great service from start to finish. Highly recommend.

Helen 8/07/2022

Organising our company outing with Shire Shuttle Bus & Tours has been a breeze. They are super responsive, excellent communicators and the price point is very reasonable. Hill & Viteri Property highly recommend their service.

Lisa from Hill & Viteri Property 30/06/2022

So grateful to Lucy and her team at shire shuttle bus, very professional, helpful and affordable! Thankyou for transporting myself and my friends to the city for a birthday celebration, great door to door service and would highly recommend and use you in the future

Niki 23/06/2022

Highly recommend Shire shuttle bus, they were super responsive and helpful over email, I was organising a fairly complex day and they were quick to provide guidance on the best plan. A special shout out to Frank who helped calm my nerves before I walked down the aisle!

Rachel30/05/2022

Really good experience with Shire Shuttle Bus services!
Lucy was super responsive when I was quoting and also to answer all the questions I had. Our driver was on time and just the nicest guy!
We had a great time exploring the wineries around Berry ! Would highly recommend it!

Natalia 26/05/2022

Shire shuttle bus took a large group of us to the city and picked us up for return to the shire later that night.
It was a bucks party so we were loud and Colin the bus driver was more than accommodating of letting us enjoy the ride in and back without any complaints.
The service was prompt, the bus was clean, the booking and organizing of dates, times and pick up venues over emails was seamless.
Definitely recommend for future group outings!!

Aaron19/02/2022

It was an easy process to book and the driver on the day was lovely with the children.

Loftus Kindy Staff 17/12/2021

I would highly recommend Shire Shuttles. I required transport for a corporate function and from the get go Lucy’s communication was excellent. On the day, our driver Frank was friendly, communicated well, was very accommodating and an all round good sport. I will continue to use Shire Shuttles going forward. In fact, I am already in the process of re-booking them for an airport transfer.

Clare 30/11/2021

Will Definately use shire bus shuttle again Have used them many times before to the airport and when we went on our cruise ( a few years ago now ) when I saw they had southern highlands wine ? tour on we booked for august then COVID struck again Lucy was so accommodating and patient as to help us pick another day once we were all free to have this great experience. From the bus driver Richard picking me up then travelling out to where my friends where at at Eschol park Then down to our first winery. We were all a little hungry ( no breakfast silly ? us ) Richard rang through ( on our request) to the next venue and arranged for a couple of cheese platters. They were very accommodating. To the lunch stop ( Harry’s on the park) such a beautiful place Thankyou for a great day Totally recommended

Debbie 29/11/2021

I have been using Shire Shuttle for a number of years now and will continue booking with them whenever I need a transfer to the airport. Online booking is easy, the reply prompt, pick-up has always been punctual and reliable.
Recently, I also booked the return trip from the airport to home and am pleasantly surprised that I will be collected from the carousel matching the flight, i.e. no waiting out on the footpath in the cold. Thank you for the efficient and professional service!

Cecilia 17/07/2021

Had such a great time on this tour in Bowral! Richard was friendly and our group of 11 had a ball! Richard was accommodating, patient and so easy to talk too. We had so much fun and would recommend if anyone is down in the Southern Highlands and is need of a wine tour!

Malianne 10/06/2021

From my initial inquiry to the pick up of my elderly mum from Sydney airport, Lucy was amazing. She went above and beyond in her service and care. Organising it from WA with 24 hours notice was very stressful! Lucy made it so easy for me and reassured me every step of the way!! I can’t thank them enough. I would absolutely recommend them to anyone!

Leanne28/05/2021

We booked one of Shire Shuttle Bus wine tours for our end of year netball team celebration and it was the best decision we made!! Lucy took care of everything including the transport, pick up, drop off, organising each winery, lunch etc. We had such a great day!! Our driver was so friendly and made the day extra special for us with a speaker so we could play our music 🙂 Highly recommend!

Jess08/02/2021

What a wonderful day. Winery tour to Shoalhaven area. All wineries were exceptional, especially Coolangatta Estate. Lunch at the Butter Factory was great. Our driver, Richard, was fabulous. Lucy, from Shire Shuttle is amazing…she organised everything and could not fault anything. There were 8 of us…all about 70 yrs. Thoroughly recommend. Will be doing other trips with this exceptional company from Sutherland Shire.

Sue 11/12/2020

We had a large group travel to Sydney and Shire Shuttle Bus helped with both pick up and drop off. Lucy was amazing to deal with, so professional and friendly each time. Would recommend this company especially if you have luggage and a large group. Lucy and the shuttle drivers were lovely. Thank you

Cindy 13/04/2020

I just wanted to thank you for everything, Warren was great and professional and i shall recommend your company to all my contacts who wish to use a shuttle bus also i will use it in my future travels.

Sherif

Just want to say thank you for an awesome trip to the airport this morning. The driver was prompt and friendly and would recommend to anybody

Trish

I would like to thank you and Barry for being so accommodating and flexible with the arrangements. Everyone was very happy with the transfer to and from the wedding. The bus was impeccable…

Tracey14/03/17

Thanks for the great service, especially considering it was also madi gras night and some city streets were closed.
Very prompt and helpful and happy to stop and drop guests …

Lisa8/03/17

I would just like to say a big thank you to you all for your fantastic service you provided to Laguna Street Vacation Care. You accommodated every single change in the bookings…

Emma from Laguana Street Vacation Care

I would like to say with a BIG THANK YOU – I really appreciate you, your drivers, the friendliness of the staff and the reliability of your staff – they are always punctual…

Roslyn28/04/2015

“As always your service was outstanding and yet again I must say a big thank you to Simon who goes out of his way to make the whole travel experience…

Steve22/04/2015

“We had a fantastic day and Barry was fantastic. Your bus was in great condition and couldn’t fault anything. Have already recommended your service and will be using you again…

Deb26/04/2015

“We absolutely loved the Wine Tour, all 10 of our group thoroughly enjoyed it & will highly recommend it to others. Simon (our driver) was fantastic & was very patient…

Melissa21/03/2015

“I would sincerely like to thank the Shire Shuttle and particularly, Simon, for his punctual and courteous service extended to our members on 12th and 16th March. On our return,…

Susan19/03/2015

“I again used your great shuttle service and would like to compliment your driver Ken. He picked me up from my home in Heathcote to the Domestic Airport last Saturday…

Barbara18/03/2015

“Would like to thank you guys, we had a great time at the wedding and the service you provided was absolutely excellent. It made it so easy for us to…

Colin & Tracey17/03/2015

“Just a short note to say how happy we were with your service last weekend. The bride was a little dusty on Sunday morning, but she made a point of…

Rex25/02/2015

“We have used you guys on 3 occasions now and your service along with Bob the drivers was exceptional. Thank you so much and we will be in contact with…

Linda23/02/2015

“Just wanted to thank you all for the lovely experience we had for our trip with your company. Everyone was very polite and accommodating. Thanks again and cant wait until…

Sue03/02/2015

“We all were very very happy with the Shire Shuttle Bus. From initial contact & follow up calls over the the phone to the service and safe driving by Jim….

Lisa23/02/2015

“Everyone was impressed with the service that you provided, so much they will be prepared to do it again. I will let you have some notice when we are ready…

Julie01/01/2015

“I just want to say a massive thank you to Shire Shuttle Bus. Last Saturday was my best friend’s hens day and we had one of your buses transport us…

Lauren01/01/2015

“Regarding the pick up for our family on Sunday night from Curzon Hall to Sutherland. I would just like to say that your service is by far one of the…

Paul

“Myself and other passengers would have no hesitation in recommending your services we found it outstanding, friendly, punctual, obliging in every way. thank you so much look forward to future…

Megan

“Thank you so much for your service yesterday. Had a fantastic time! I will definitely use your company in the future and 100% recommend your company to family and friends….

Graham

“I can’t talk highly enough about the service of Shire Shuttle Bus on Saturday. Graham the driver was just brilliant! He turned up exactly on time! He was kind, fun…

Lisa

“We both would like to extend a very warm thank you to you all for a reliable, safe, comfortable & very friendly service. As our quick trip over the Tasman…

Chris & Trudie

“Ooh yes, we had lots of fun and might I add Michael and Barry are sooo lovely. We all really enjoyed it and had good feedback. The first one we…

Mrs M

“I would like to give you a positive feedback. I have used your service several times and will continue to do so in the future. Barry,Graham and Steven .Have been…

Barbara P

“Just a quick note thank you for the excellent service you provided for us. When our pick up plan fell through a couple of days ago it was great to…

Andrew and Debbie

“From an Administrative perspective, Shire Shuttle Bus has always been pleasant to deal with. All emails and requests have been answered promptly and Shire Shuttle Bus have been more than…

Shannon C

“We have had the opportunity to use Shire Shuttle Bus a number of times now and have found the service to be exceptionally professional. The drivers have always been exactly…

Rod K

“Shire shuttle bus are always on time and provide a friendly service. They are always accommodating for Jones Nicholson when we require additional services like a trailer. We will continue…

Tony S

“The wedding of our Grandson last Saturday was fantastic and hiring your Shuttle Bus for our family of 16 involving 4 pick-ups was a great idea. Be it for 4…

Ronda R

“We were very pleased with the service provided and wouldn’t hesitate in recommending your company.”

David G

“10 out of 10 for professional and friendly service.”

Max F

“It was a fantastic day. The group I was with do a winery trip once a year as a reunion because we all went to uni together. Usually we go…

Sarah R

“We recently used Shire Shuttle Bus for a transfer for 6 adults and two small children to the airport. Peter was on time, courteous and professional. Our return from the…

Christine and Warren P

“Just want to say thanks for the great service that your company provided on Saturday morning. Bus was spot on time and the driver very efficient and courteous. Our travel…

Doug R

“Thanks for the great service on Saturday night, the drivers were both very good and our son’s Engagement party was made more enjoyable knowing that we didn’t have to worry…

Frank & Nancy M

“Just a short note to thank you and Barry our driver for the excellent service we received on our pick up and return. We would have no hesitation in recommending…

Michael W

“I just wanted to give you some feedback on my recent transfer with your company. Firstly I must tell you what a pleasure my experience was. Your driver TC was…

Kay M

“I wanted to write and thank you very much for your bus services on Saturday 16th March. My wedding guests were so pleased to be chauffeured as it was a…

Stacy L

“I would just like to thank you for the services provided on Saturday. On time and Barry is definitely a driver with some character who was happy to accommodate our…

Chris C

“Was a great experience all round from you guys 10/10. Highly recommend to anyone looking for a service from the Sutherland area. Thanks again and will use you again in…

Shane B

“Thank you Shire Shuttle Bus. We found your service to be the best solution last Saturday for transporting our elderly and younger guests from the Shire into The Rocks. Also…

David & Myriam B

“My wife and I would like to compliment you on your service when we recently left for a vacation where we were driven from home and back. The service was…

Geoff & Daphne R